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FREQUENTLY ASKED QUESTIONS
The battery durations of three robots are different, please reference to Specification for each robot. If the robot is out of battery but has not finished the task, it will automatically go back to charging dock, when fully charged it will continue the cleaning work until the scheduled tasks are all done.
Model C2 Pro and C3 Mini have 0-edge cleaning functions, except C2 robot does not have side brushes. You could run the task again if the corner is not cleaned.
The robot supports breakpoint continuous cleaning and uses laser obstacle avoidance to handle movable items and dynamic obstacles.
No, there are no recurring software or license fees, it is one time purchase even we upgrade the software.
Alkaline cleaning agents are allowed; acidic detergents are strictly prohibited.
Yes, the scrubber will scrub and suck the water into waste tank, keep the floor clean and dry immediately.
We provide complete after‑sales support online and 1 year warranty service for machines shipped directly from China.
Spare parts are in stock. We recommend customers prepare stock for 6 months or 1 year in advance.